Cancellation Policy

In the event of cancellation of any donation made for which payment has been successfully made and a confirmation number has been generated, and the confirmation has not been concluded due to any avoidable / unavoidable reason(s) we must be notified of the same in writing – by an email at  

Cancellation charges will be effective from the date we receive your email. Cancellation can be requested no later than 24 hours before the donation has been made.

Our Service team will contact you within 7 business days from the day the request for Cancellation was received.

Please note that there will be a nominal deduction (20%) in the amount refunded, payable towards online payment processing.